Terms and Conditions & Privacy Policy
Last Updated: 2nd September 2025
These Terms and Conditions, including our Privacy Policy (together, “Terms”), govern your use of the Pearl Marilyn mobile application and related services (“the App”, “we”, “us”, or “our”). By downloading, installing, or using the App, you (“you”, “user”) agree to be bound by these Terms. If you do not agree, you must not use the App.
1. Eligibility
- You must be at least [minimum legal age, e.g., 18 years].
- You confirm that you have the legal authority to enter into this agreement.
2. Consent to Location Services and Monitoring
- Collection – Pearl Marilyn may collect precise and/or approximate location data via GPS, Wi-Fi, Bluetooth, and mobile networks. This may occur while the App is open, running in the background, or not actively in use, depending on device settings.
- Purpose – Location and monitoring data is used to provide App functionality (e.g., navigation, safety features, service matching), improve performance, and comply with legal obligations.
- Control – You may manage permissions via device settings. Restricting location services may limit or disable certain features.
- Sharing – Data may be shared with trusted third-party providers for technical and operational purposes but will not be sold to third parties.
- Storage – Location and monitoring data will only be retained as long as necessary for the purposes described, or as required by law.
3. Information We Collect
- Personal Data: Name, email, phone number, account details, supporting identification documents and (if applicable) payment information.
- Location Data: Precise and approximate location information.
- Device & Usage Data: Device type, operating system, unique identifiers, log files, and usage statistics.
- Monitoring Data: Data generated by features you enable (e.g., movement history, travel routes, or alerts).
4. How We Use Your Information
- Delivering App functionality and features.
- Personalising your experience.
- Ensuring safety, fraud prevention, and security.
- Monitoring performance, troubleshooting, and improving features.
- Meeting legal and regulatory obligations.
5. Data Sharing
- With service providers who perform services on our behalf.
- To comply with laws, regulations, or legal processes.
- As part of a business transfer (e.g., merger or acquisition).
- With your consent (e.g., sharing live location with chosen contacts).
- We do not sell your personal or location data.
6. Data Retention & Security
- Data is retained only as long as needed for the purposes described.
- Once no longer needed, data is securely deleted or anonymised.
- We use administrative, technical, and physical safeguards to protect your information, but cannot guarantee absolute security.
7. Your Rights & Choices
- Access, correct, or delete your personal data.
- Request portability of your data.
- Restrict or object to certain processing.
- Withdraw consent to location/monitoring features at any time through device settings.
- To exercise rights, contact us at admin@pearlmarilyn.com.au.
8. Children Strictly Restricted
- The App is not intended for children under 18 years of age.
- We do not knowingly collect information from children. If collected unintentionally, it will be deleted.
9. International Data Transfers
- If you access the App outside of NSW, QLD & VIC jurisdictions your data may be transferred internationally. We take measures to ensure adequate protection in line with applicable laws.
10. Intellectual Property
- All intellectual property rights in the App remain our property or that of our licensors.
- You may not copy, modify, distribute, or exploit the App without prior written consent.
11. Disclaimer of Warranties
- The App is provided “as is” without warranties of any kind.
- We do not guarantee uninterrupted or error-free operation.
- We are not responsible for inaccuracies in location data or third-party systems.
12. Limitation of Liability
- To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the App, including reliance on location data.
13. Termination
- We may suspend or terminate your access if you breach these Terms.
- You may delete the App at any time to terminate use.
14. Governing Law & Jurisdiction
- These Terms are governed by the laws of NSW, QLD & VIC jurisdictions.
- Disputes shall be resolved exclusively in the courts of the relevant jurisdiction.
15. Changes to These Terms
- We may update these Terms from time to time. Material updates will be communicated via in-app notice, email, or posting.
- Continued use of the App after updates means you accept the new Terms.
16. Contact Us
- Pearl Marilyn
- admin@pearlmarilyn.com.au